![]() ![]() They stated that their terms and conditions covered this, but when I asked where the relevant passage in the T&C was, they ignored me. I had to either accept paper checks from henceforth or no longer be a member. When I inquired about these problems, all they would tell me was that this problem happened and there was no way to ever resolve in. Additionally, due to this flagging, they would no longer allow me to receive my cashback electronically (through Paypal, for example) and would only send me paperĬhecks. Theyįlagged my account for what they deemed "unnatural activity," but they could not explain to me what this activity was or why their security flagged it. ![]() I'd steer clear of this company due to transparency issues. Good luck to everyone and be careful when using Coupon Cabin as they do NOT have helpful customer service and will cancel an account over a $2 issue when proof exist it was an issue. That way you can see how ridiculous it was.Īnd I know a private company can take this type of action but it is not in the terms of service. If anyone thinks I'm not being honest message me and I'll send the messages to you. ![]() Do NOT question any cash back issues nor file a complaint against Coupon Cabin as they will retailiate against you. It states I can have an account closed for threatening them in order to gain or be paid which I didn't, use of profanity which I didn't, or fraud which I didn't.Īll this because I asked for help over a $2 bonus and when not listened to I said I was filing a complaint. I read their terms of service and they actually violated the terms by cancelling my account for simply saying I'm filing a complaint. I kept saying I want to drop this but after being accused of being a bully (which I wasn't), threatening them (which I didn't), falsely told I'm using profanity, and being sent a gift card verses check I decided to actually file a BBB report and post here. Today they sent a amazon gift card by email. I replied in a check and gave my address. They simply said they were parting ways and how do I want the cash back. I wrote another long nice email even apologizing for saying if file a report with a fake agency. By saying I was profane it was a way to show I was in violation of their Terms. It was clear they realized that when I said i was filing a report it wasn't a threat nor was I bullying as i wasn't expecting them to change their mind. Upset I replied and pointed out I never used profanity. ![]() I received a reply simply saying if I use profanity again my account would be closed. I read my message twice and there was no language a child couldn't read. I replied with a much longer, polite message and fully explained the situation thinking maybe they don't realize the issue. I replied I was going to file a report and they closed my account, accused me of being a bully and threatening them. They wouldn't consider the error, the screen shot and simply said no. I contacted Coupon Cabin and asked for it to be reversed and forfeited. I checked the page for the $2 Panda Bonus and saw it now said "Limited time offer". I realized it was limited when I tried to get a $25 off $25 Amazon offer and it showed I needed to wait until 1/10/18. On the page it did not show as a "limited time offer" when I accepted it. I accepted a $2 bonus for buying a meal at Panda Express. I wanted to warn other SD'ers about Coupon Cabin. I'm not sure if Deal Talk is the right forum for this so if not please move it. ![]()
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